[Complaint] Atrocious attitude of bus drivers

Is it me, or the customer service of bus drivers are degrading rapidly?

(Picture for illustration only. From Google images)

Just our luck to have bumped into yet another horrid driver whom I feel is a disgrace to SBS!!

Don't get me wrong - my argument is definitely valid. 

Imagine the long wait for your bus number... and feeling the sense of relief when it finally arrived.

You stand up and start to wave at the bus.

The bus driver takes a glance over at you, turns his head and drives away - pretending that you never existed - while leaving you helplessly watching him drive the bus away before you.

How does that feel, huh?

Good? No? 

I was completely baffled.

Can you imagine the frustration I felt when that scene played out in front of my eyes? It was so APPARENT that the bus driver had done that on purpose to avoid wasting time.

(Worst still, I did not have the chance to take a closer look at the car plate number as the place was too dark.)

And I have NO FREAKING CLUE why he did that. Isn't driving a bus and stopping the vehicle for passengers to board his job scope and responsibility?! 

I'm beginning to question the standards of SBS now - Do they even provide the basic training on COURTESY for their drivers?!

Truth to be told, this isn't the first time such incidents happened to me.

The first time it did, I lodged a complaint against the driver (with car plate number included). That was actually a worse case-as I remembered running for the bus.

When I finally reached the bus doors, the bus driver looked away and SHUT the door on me - leaving me in an appalled mode as he drove away.

*flips table*

I can guarantee plus chop that this was not an accidental act - unless I was as invisible as Casper the Ghost.

Is such attitude even justifiable?

Like everyone else, I PAY the same amount of bus fares - and all I wanted was a safe bus ride home.

SBS kept increasing its fare over the years - BUT WHY IN THE WORLD I DON'T SEE ANY IMPROVEMENT IN CUSTOMER SERVICE?!

I don't expect alot from their bus drivers; but I just hope they understand what is basic responsibility and courtesy when it comes to dealing with passengers. 

For goodness sake, if you are a bus driver - BEHAVE LIKE ONE. 

Shutting your doors and pretending you have never seen anyone is not the right way to go about your job. Period.

Complaint: Thai Express

I have recently been a fan of Thai Express ever since I tasted one of their set lunch menus - Tom Yam set.

However, I am so OMG(*#&$(# infuriated with their services. 

It seemed that a long waiting time (approximately half an hour or even MORE!) is always essential when it comes to the food being served.

In fact, it always came to a point when I thought they had forgotten about my order.

Hello, waiting half an hour is somehow ridiculous - especially when we are famished!
Furthermore, we - the working people - have a time limit to our lunchtime. Can you imagine how rushed we were - by having to gulp down those food when it did finally arrive? (Of course, it was partly due to the factor that we were already VERY hungry to begin with.)
It wasn't enjoyable at all - to consume everything at such a fast pace.
 Food are meant to be enjoyed - slowly and peacefully. Isn't that so?

It's so infuriating - having to eat like hungry ghosts when we were served.

If not for the fact that I fell in love with your tom yam set, I wouldn't have bothered to patronize!
Such waiting time is only for people who have too much time in their hands.

#*$()#*)$

P/S: The outlet I visited was the one at Vivocity. And we never failed to wait a damn long time EVERY single time we go there. Goodness!